Call centre administration,
in one control panel.

Monitor agents in real time, manage campaigns and lead lists, review recordings, and report across your VICIbox estate.

RGF VICI Control v1.0.0-phase1 · Authorised access only

RGF VICI Control

RGF Solution

Sign in

Enter your portal credentials to continue.

Fast access · Full-screen app · Secure login

Environment Production · callcenter.rgf.solutions

Data source Live VICIbox

Mobile app setup

Required for calls, attendance and future document/photo capture.

Microphone

Softphone and call audio

Camera

Attendance selfie and document capture

Location

Attendance and field check-in

Android will show separate system prompts. Choose “While using the app” for location. You can change these later from App info → Permissions.